Frequently Asked Questions

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Frequently Asked Questions

How to reinstall the software?

You don't need to uninstall the original version in most case. Please download and install the latest version of the software from the download page.
We recommend that you install the latest update of Microsoft Office 2007 or Microsoft Office 2010 first.

How to uninstall the software

1. You could uninstall it at "All Programs" > "Classic Menu for Office (or Access/Excel/PowerPoint/Outlook/Word)" > "Uninstall Classic Menu for Office (or Access/Excel/PowerPoint/Outlook/Word)".
2. If you could not found the menu item in 1, you could uninstall it at "Control Panel" > "Add/Remove Programs" > "Classic Menu for Office (or Access/Excel/PowerPoint/Outlook/Word)".
3. If you could not see it in "Add/Remove Programs", please re-download and reinstall the software from the download page, and then attempt uninstalling again.

How to install the software

You could download the software from the download page. Please close all Office programs (Word, Excel, PowerPoint, Access, Outlook and others) of all users before you install the software on your computer.
If you want to know how to install the software on Windows XP, please click Download and install software in XP or 2003.
If you want to know how to install the software on Windows Vista, please click Download and install software in Vista.

How to register the software

Please copy and paste the license name and key into the register form, as following:
1. Close all Office 2007 applications (Word, Excel, PowerPoint, Access and Outlook).
2. Please click "Start" > "All Programs" > "Classic Menu for ******". Right-Click "Classic Menu Manager", choice "run as administrator".
3. In the Classic Menu Manager, click the "Register" button. It is located near the bottom of the dialog.
4. Please copy and paste the license name and license code into the form, and click "OK" button. If the "Register" button disappears, you have successfully registered the product. You can view the registration information later in the "About" tab.
Please note that "0" in the license code is the number zero and not letter "O".

How to purchase the software?

We sell our software through Digital River’s RegNow service. Using RegNow, you can pay via Credit Card, PayPal, Bank/Wire Transfer, Check/Money Order, Fax - Credit Card, Invoice, Purchase Order, Phone and get an invoice from RegNow.
1. Browse to the purchase page. Click the "Buy Now" button. Enter the appropriate quantity of licenses. Click the "Order Now" button to view your basket contents.
2. Select the payment method (on the bottom of the order form), and click the "Place Your Order" button.
3. On the Order Review page, click the "Place Your Order" button. A printable invoice will be displayed. Note: If you have selected the Bank/Wire Transfer as the payment method, you will get the bank info and the Invoice link. Information about phone ordering, warranty, and support is available here.
Information about phone ordering, warranty, and support is available here

Information about RegNow

RegNow is located in Issaquah, Washington, about 15 miles east of Seattle.

Sending fax

Toll Free Fax Number in the US is 1-800-442-3172. Internationally you can fax RegNow at +1 952-646-5604.

Phone ordering

For phone orders and order related questions, The Toll Free Number of RegNow in the US is 1-877-353-7297. Internationally you can reach RegNow at 1-(952) 646-5331. Phone ordering is available 24 hours per day, 7 days a week.

Contacting RegNow via postal mail

RegNow/Digital River 9625 West 76th Street Eden Prairie, MN 55344 United States of America Please provide our product ID number 14174-4 (Classic Menu for Office) so that easily identify the product when you contacting RegNow.

Bank Info for RegNow

Name of beneficiary:                           RegNow Collection Account
For credit to account number:            304148989
Name of beneficiary's bank:               JP Morgan Chase
Main address:         1411 Broadway New York, NY 10018
ABA Number:          021000021
Swift Number:         CHASUS33
Reference:             **********-*****-***** (Please replace with your order ID)

We see a message that system clock has been changed and the software doesn't work

Please download and install the latest version of this software from download page. If the problem still exists, please send email to support@addintools.com.

Is there a way I can use the keyboard shortcuts to access the classic menus?

Yes, you just need to add Q, Q before the original shortcuts. For example, just press Alt-Q-Q-O-E, you will open the format cells dialog box in Excel 2007.
New in Office 2007, you don’t need to remember the shortcut keys. Simply press Alt to see keytips appear in the Ribbon. You could browse toolbars and menus without remembering the shortcuts. For example, press Alt-Q-Q and the 'All' menu displays as following, now, press O-P to change the Paragraph setting .

How to display only the classic menu and hide the other tabs of Office 2007?

Follow these steps:
1.  Close all Office 2007 applications (Word, Excel, PowerPoint, Access and Outlook).
2.  Click "Start" > "All Programs" > "Classic Menu for Office" > "Classic Menu Manager".
3.  In the Classic Menu Manager, click Word (or others) tab, and choose the check boxes Home, Insert… under "Hide the following tabs".
4. Click the OK button.

How to hide classic menus temporarily?

1. Please Click "Start" > "All Programs" > "Classic Menu for Office" > "Classic Menu Manager".
2. In the Classic Menu Manager, uncheck the check box "Show Classic Menus and Toolbars in Microsoft Word 2007". Click OK to temporarily remove the classic menu from Word. Follow similar steps for Excel and so on.